Frequently Asked Questions
We are happy to help you, always.
Are your products suitable for sensitive skin?
Yes. All our formulas are dermatologically tested on sensitive skin, free from labelable allergens, synthetic fragrances, and aggressive ingredients. If your skin is reactive, it can breathe here.
Can I use Terre de Mar if I have acne?
Absolutely yes. Our rituals are designed to support combination, impure, acne-prone skin or with cyclical imperfections. The founder had severe acne for 15 years. That's why each formula is designed to respect, not cover.
What is the Terre de Mar Loyalty Program?
How do I sign up?
All you need to do is create an account on the Terre de Mar website. Enrollment in the Loyalty Program is automatic and free. You will receive 100 points just for creating your profile.
How do you earn points?
Here are the actions that reward you:
Create an account → +100 points
Follow @terredemar on Instagram → +50 points
Complete your birthday date → +50 points
Make an order → 1 point for every 2 euros spent (shipping excluded)
Do I need to subscribe to the newsletter to earn points?
No, but if you do, you will receive exclusive rituals and reserved offers that we do not publish elsewhere.
Come posso usare i miei punti del Programma Fedeltà?
I punti diventano sconti sul tuo prossimo ordine a prezzo pieno:
- 500 punti = €5 di sconto (min. ordine €20)
- 1000 punti = €10 di sconto (min. ordine €25)
- 2000 punti = €20 di sconto (min. ordine €45)
I punti sono cumulabili con la spedizione gratuita, ma non con altri sconti o bundle già in promozione (es. i Ritual Set).
How much does shipping cost?
Read all the details on the Shipping page.
Where are cosmetics produced?
Discover our Ingredients and Actives page
Discounts or promotions?
Yes. We offer temporary discounts, free guides, and hidden gifts (like the Secret Ritual Gift). Subscribe to the newsletter to receive them in advance.
What does "Every order plants a tree" mean?
Can I trust?
Don't know where to start?
Behind every formula, a real person.
Terre de Mar was born from the story of Maria, a woman with sensitive skin and severe acne.
Here you won't find marketing, you will find truth.